When you deliver more than you promise people are pleasantly surprised. It’s like a waiter at a restaurant who delivers outstanding service, and you want to tip him because you are thrilled and surprised that they did so well. So the notion is, if you promise to do X, deliver 5X or 10X and people [...]
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Have you ever noticed that sometimes you meet someone and you get along with them easily? Yet other times you meet someone and it seems to be uphill all the time. You have to do lots of “maintenance” and getting along with them seems like a chore. There are even times when you know someone [...]
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Dr. Perry has a keen ability to help the top executives in our firm reach a higher level of performance. His understanding of human nature and motivation for success is wonderful. — Raul Alvarado, Worldwide Managing Partner, Accenture
