From the monthly archives:
The Yeah buts… Do you ever notice how people get engaged into that kind of conversation? “Well, I think we ought to do this” “well, yeah but that won’t work.” Do you ever notice that when you “yeah but” on each other you are actually creating more of a conflict because the words “yeah but” [...]
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Do you notice that people often will give you some form of appreciation? They will say “thanks so much” or “I really appreciate what you did,” or “you were enormously helpful.” Do you ever notice how people respond when you thank them? Often, you will say “thanks so much,” and they will say “no problem,” [...]
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Dr. Perry has a keen ability to help the top executives in our firm reach a higher level of performance. His understanding of human nature and motivation for success is wonderful. — Raul Alvarado, Worldwide Managing Partner, Accenture
